FAQ about GDPR and Content Reporting on Telegram

What about GDPR?

The General Data Protection Regulation (GDPR) came into force in Europe on May 25, 2018. Since taking back our right to privacy was the reason we made Telegram, there wasn't much we had to change. We don’t use your data for ad targeting, we don’t sell it to others, and we're not part of any mafia family “family of companies.”

Telegram only keeps the information it needs to function as a feature-rich cloud service. For example, your cloud chats – so that you can access them from any devices without using third-party backups, or your contacts – so that you can rely on your existing social graph when messaging people on Telegram. Please see our Privacy Policy for more information.

You can use @EURegulation to:

• Request a copy of all your data that Telegram stores.
• Contact us about Data Privacy.

There's illegal content on Telegram. How do I take it down?

All Telegram apps have 'Report' buttons that let you flag illegal content for our moderators — in just a few taps.

On Telegram for Android, tap the message and select Report from the menu. On iOS, press and hold the message. On Telegram Desktop, Web or Telegram for macOS, right-click the message and select Report. Then choose an appropriate reason.

You can also use our automated takedown email address abuse@telegram.org. If you're sending an email takedown request, please make sure to include links (like t.me/... or @...) to the content on Telegram which you think needs attention from our moderators.

Users from the EU are welcome to study the User Guidance for the EU Digital Services Act for the relevant reporting options.

Note: If a scammer is pretending to be you, contact @NoToScam

How do I send a request under the TAKE IT DOWN Act?

If you encounter content on Telegram that you believe is a non-consensual intimate image or video concerning yourself, you or your representative can report it via @TIDABot.

How do I send a request under EU Regulation 2021/784?

The Regulation (EU) 2021/784 of the European Parliament and of the Council of 29 April 2021 on addressing the dissemination of terrorist content online (Terrorist Content Online Regulation, or TCO Regulation) allows authorities in EU countries to send removal requests for terrorist content, if it is discovered on Telegram's public platform. We have also designated a third party, European Digital Services Representative (EDSR), to assist us with TCO-related communications.

Users whose publications were taken down in connection with the TCO Regulation can request details on why their publications were considered terrorist and how to challenge the removal:

• by writing to EDSR at Avenue Huart Hamoir 71, 1030 Brussels, Belgium, or
• by contacting the @EURegulation bot on Telegram and using the command /tco_ask.

Requests can be accepted in English and French.